• Contact our customer support at [support@chithiraalayam.art] to initiate a return.
• Provide order details and reason for return.
• Ship the item back to the address provided by our team.

Refunds

• Refunds will be processed after we receive and inspect the returned item for any damages

• Refund amount excludes original shipping charges and GST unless the return is due to our error.
• Refunds will be credited via the original payment method within 7-10 business days on receipt of the product and refund approval.

Damaged or Defective Items

• Please inspect your order upon receipt.
• Report any defects or damages within 3 days for replacement or full refund.

Replaced products will be delivered within 5-7 business days or refund will be initiated